Effective Date: June, 2026
Mr. Treeman Tree Services
326 Lake Shore Dr. Middlebury, CT 06762
Phone: (203) 879-3645
Email: mr.treeman.team@gmail.com
At Mr. Treeman Tree Services, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and your rights as a customer.
Text Message Communications
By providing your phone number and opting in, you may receive text messages from Mr. Treeman Tree Services, including:
- Appointment reminders and scheduling confirmations
- Job status updates and arrival notifications
- Invoices, payment reminders, and receipts
- Promotional offers and seasonal announcements
- Customer support follow-ups
Message frequency will vary based on your activity with us. Standard message and data rates may apply.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (phone number, email address, mailing address)
- Service history and job records
- Billing and payment information
- Communication preferences
We collect this information when you contact us, book a service, or interact with our communications.
How We Use Your Information
We use your personal information to:
- Schedule, confirm, and follow up on services
- Send invoices and process payments
- Provide customer support
- Send you relevant offers and updates (with your consent)
- Improve the quality of our services
We will not use your information for purposes unrelated to our services without your consent.
How We Store and Protect Your Data
We take the security of your information seriously. Your data is stored in secure, industry-standard systems with restricted access limited to authorized personnel only. We use reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.
Sharing of Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors
- Scheduling and CRM software providers
- Communication platforms used to deliver messages
These partners are required to handle your information securely and only for the purposes we specify. We may also disclose information if required by law.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or update your information
- Request that we delete your information, subject to any legal obligations
To exercise any of these rights, please contact us at mr.treeman.team@gmail.com or (203) 879-3645.
Opting Out & Getting Help
To unsubscribe from text messages at any time, reply STOP to any message you receive from us. You will receive a confirmation and no further messages will be sent.
To get help, reply HELP to any of our messages, or contact us directly:
- Email: mr.treeman.team@gmail.com
- Phone: (203) 879-3645
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated to you directly. Continued use of our services after changes are made constitutes your acceptance of the updated policy.